Privacy Policy
Introduction
At Ranjivsucd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
By using our services, you acknowledge that you have read and understood this Privacy Policy. This Policy is effective as of January 1, 2025 and may be updated periodically to reflect changes in our practices.
Information We Collect
We collect several types of information from and about users of our services, including:
Personal Information
We may collect personal identification information such as your name, email address, postal address, phone number, and financial information when you register with us, fill out a form, or engage with our services. This information is collected on a voluntary basis when you provide it to us.
Financial Information
As a financial services provider, we may collect information about your financial situation, credit history, income, expenses, debts, assets, and investment preferences to provide tailored financial advice and services.
Non-Personal Information
We may collect non-personal identification information about users whenever they interact with our site. This may include browser name, type of computer, technical information about users' connection to our site, and other similar information.
Usage Data
We collect information about how you use our services, including your browsing actions, search queries, page views, and referring/exit pages. This helps us understand how visitors use our website and improve our services.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To personalize your experience with our services
- To provide customized financial advice and solutions
- To process transactions and manage your account
- To communicate with you about our services, updates, and promotions
- To improve our website, services, and customer experience
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To comply with legal obligations and regulations applicable to financial institutions
Information Sharing and Disclosure
We respect your privacy and are committed to protecting it. We do not sell, trade, or rent your personal identification information to others. However, we may share your information in the following circumstances:
Service Providers
We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as payment processing, data analysis, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information with other parties if we have your explicit consent to do so.
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include:
- Encryption of sensitive data
- Regular security assessments and updates
- Restricted access to personal information
- Physical, electronic, and procedural safeguards
- Employee training on data protection practices
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
We use cookies for the following purposes:
- To maintain your session and remember your preferences
- To understand how you use our website
- To enhance the user experience and optimize our services
- To analyze the effectiveness of our marketing campaigns
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access and Information
You have the right to request information about the personal data we hold about you and to receive a copy of this data.
Rectification
You have the right to request the correction of inaccurate or incomplete personal information.
Deletion
You have the right to request the deletion of your personal information in certain circumstances.
Restriction of Processing
You have the right to request restriction of processing of your personal information under certain conditions.
Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection
You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided at the end of this Policy.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ranjivsucd
7 Aboabo Road
Tamale, Ghana
Phone: +233 37 209 6221
Email: [email protected]